Privacy Policy

AIKOSHA Co., Ltd. (hereinafter referred to as “our company”) shall prescribe the following the Privacy Policy (hereinafter referred to as “This Policy”) pertaining to the handling of personal information, in regards to the services provided on this Website (hereinafter referred to as “the Service”).

Chapter 1 (Privacy Information)

The "Personal Information" within the privacy information refers to the “Personal Information” as defined in the Act on the Protection of Personal Information, referring to the information of living individuals, by which specific individuals can be identified, including the name, date of birth, address, telephone number, contact information, and other information of such individual.

Chapter 2 (Collecting Method of Privacy Information)

Upon users applying for User Registration, our Company may request their personal information such as the name, date of birth, address, telephone number, email address, bank account number, credit card number, driver’s license number, etc.

In addition, transaction records including personal information of users made between users and our partners, and information related to payments may be collected from our partners (information providers, advertisers, targeted audience of advertisement; hereinafter collectively referred to as "partners").

When the user uses services or views the page of our Company or the Business Partners, our Company will collect the history and characteristic information concerning the user including the services and software used, purchased products, history of pages and advertisement viewed, search keywords, date and time of use, method of use, environment (including the communication status of the mobile device if used, and various setup information for use), IP address, Cookies, location, and identification information of the device.

Chapter 3 (Purpose of Collecting and Using Personal Information)

The purpose of our Company for collecting and using personal information are as follows.

To display registered information of the user including the name, address, contact information, payment method, as well as information about the services used or products purchased, and their prices, in order for the user to be able to view or modify the registered information and view the status of usage;

To use the email address of the user to send notification or contact the user, or to use the name and address, etc. of the user to send products or contact the user if necessary;

To use the name, date of birth, address, telephone number, bank account number, credit card number, driver's license number, and the arrival notice of postal mail with delivery confirmation, to verify the identity of the user;

To use the information to request payment from the user, such as the name and quantity of the products purchased, the type, duration, and number of times the services were used, the amount charged, the payment information including the name, address, bank account or credit card number of the user;

To display the information registered with our Company on the input screen, and forward such information to other services, etc. (including those provided by the Business Partners) based on the request by the users, in order to allow them to easily enter the data;

To use the information to identify the individual user including the status of usage, name, and address, to decline the use of services against those who violate the terms of service, such as delaying payment or causing damage to third parties, or those who intend to use the service for fraudulent or unfair purposes;

To use the information required by our Company to provide services to users, including the contents of an inquiry or information about billing, as well as status of the usage of services and the contact information of the users, in order to respond to inquiries from users; and
Any other purposes which are incidental to the above

Article 4 (Provision of Personal Information to Third Parties)

Except for the following cases, the personal information shall not be disclosed or provided by our company to third parties without prior consent from the users.

However, this shall exclude cases where it is authorized by the Personal Information Protection Act or by other laws and regulations.

  • When required by law
  • When necessary for the protection of human life, body or property, and it is otherwise difficult to obtain the individual’s consent
  • When there is a particular need to do so in order to improve public health or promote the healthy development of children, and it is otherwise difficult to obtain the individual’s consent
  • When it is necessary to cooperate with an agency of the state or local government organization or their agent in the execution of their duties according to law, and obtaining the consent of the individual would pose a risk to the execution of such applicable duties
  • When the following items are notified or announced in advance;
  • When providing the information to third parties is included in the purpose of use
  • Category of data to be provided to third parties
  • Means or methods of providing to third parties
  • Upon request by the individual, suspend the provision of personal information to third parties

Regardless of the provisions of the preceding article, the following cases shall not be considered the third party.

  • When our Company is required to disclose or provide all or part of the handling of personal information within the scope necessary for the purpose of use.
  • In the event the personal information is provided at the time of the succession of the business due to a merger or other reasons

In the event the personal information is used in cooperation with a specific individual, and the applicable effect and the category of the personal information used in cooperation, the scope of the individual using in cooperation, the purpose of use of the individual that is using, and the name and title of the person who is responsible to manage such personal information, shall be notified to the individual in advance, and that those matters are placed in a readily accessible condition for the individual

Article 5 (Disclosure of Personal Information)

In the event of being requested by the individual to disclose the personal information, our Company shall disclose to the individual without delay.

However, in the event of falling under any of the following after disclosure, all or in part may not be disclosed, and if deeming not to disclose, such shall be notified without delay.

When disclosing the personal information, a fee of ¥1,000 will be charged per case.

  • If there is a risk of harm to the life, body, property or other rights and interests of the individual or third parties;
  • If there is a risk of significant damage to the proper operation of the business of our Company; and
  • Any other cases which would violate the laws and regulations

Regardless of the provisions of the preceding Item, information other than personal information such as historical and characteristic information shall not be disclosed in general.

Article 6 (Amending and Deleting Personal Information)

In the event the personal information held by our Company is found to be incorrect, the user may request our Company to amend or delete their personal information according to the procedures as prescribed by our Company.

In the event that our Company deems the request by the user based on the previous Item to be necessary to conform to, our Company shall amend or delete such personal information without delay and notify the user accordingly.

Article 7 (Suspension of Use of Personal Information, etc.)

In the event that an individual has a reason that the personal information has been handled beyond the scope of the purpose of use, or has been obtained through wrongful methods, and requests the suspension of use or deletion (hereinafter referred to as the “Suspension of Use, etc.”) of the personal information, our Company shall implement the necessary investigation without delay and conduct the Suspension of Use, etc. based on the results and notify the user accordingly.

Article 8 (Modification to the Privacy Policy)

The contents of This Policy may be modified without notification to the user.

Except for cases otherwise prescribed by our Company, the modified Privacy Policy shall take effect upon being updated to this Website.

Article 9 (Contacts)

For inquiries regarding this Policy, please contact the following inquiry desk.


TEL: (+81) (0) 574-48-2125 (Hichiso Plant)

Headquarters: 112-1, Takikawacho, Showa-ku, Nagoya-shi

Hichiso Plant: 489, Kawanami, Hichiso-cho, Kamo-gun, Gifu-ken